Privacy Policy

Introduction

UltraVortex Flamezon Architecture ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our architectural design services.

Information We Collect

Personal Information

• Name and contact information (email, phone number, address)
• Project details and architectural requirements
• Property information and site details
• Payment and billing information
• Communication records and correspondence

Automatically Collected Information

• IP address and browser information
• Website usage data and analytics
• Cookies and similar tracking technologies
• Device information and operating system

How We Use Your Information

We use the collected information for the following purposes:

• Providing architectural design and consultation services
• Project management and client communication
• Processing payments and maintaining records
• Improving our services and website functionality
• Marketing communications (with your consent)
• Legal compliance and business operations

Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: Third-party contractors, engineers, and consultants working on your project
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit permission for specific purposes

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Secure servers and encrypted data transmission
• Access controls and employee training
• Regular security assessments and updates
• Secure storage of physical documents and files

Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this privacy policy
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain professional liability and insurance records

Project files and architectural drawings are typically retained for 7-10 years as per professional standards.

Your Rights

Under Canadian privacy laws, you have the right to:

• Access your personal information we hold
• Request corrections to inaccurate information
• Withdraw consent for marketing communications
• Request deletion of your information (subject to legal requirements)
• File a complaint with privacy authorities

Cookies and Tracking

Our website uses cookies to enhance your browsing experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used for targeted advertising (optional)

You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered clients
• Updating the "Last Updated" date at the top of this policy

Governing Law

This Privacy Policy is governed by the laws of Ontario, Canada, and applicable federal privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA).